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  #1  
Old Mar 16th, 2006, 12:52 AM
Mirabelle Mirabelle is offline
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Posts: 38
Exclamation Fans registering procedure

Hello Jay,

Thank you for all your effort in maintaining this website for all us to enjoy and make friends. I really enjoy checking back everyday, read about other contestants and make many friends.

That's why I am writing to let you know about some feedbacks from my friends that may help improve the website.

I have a lot of friends complaining about adding themselves to my fan base. They said they thought clicking the link in the email should have automatically added them to the fan base (so a lot of them didn't realize that they had to go back to my profile and click "add me as a fan" again). While some other didn't even know they had to verified their account from a email. Also, there were other people didin't know the email might actually fall into their junk mailbox and being deleted in no time.

May I suggest a few things regarding those issues:
  1. show a clear message, at the "account verified" page, to remain users to add themselves again into the fan base of the contestant they have chosen
  2. after registering, on the "verify by email" page, emphasize the line that talks about the procedure of verifying though email
  3. on the "verify by email" page, remind user to also look into their junk mailbox for the verification email
I wish these changes will help other contestants, too.

And I hope it won't cause you too much trouble.

Cheers!
Mirabelle
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  #2  
Old Mar 16th, 2006, 12:04 PM
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Jay Jay is offline
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Hi Mirabele,

That's very constructive, thank you. I will look into making those changes. I'm always looking to improve the members' experience here at our site.

Jay
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  #3  
Old Mar 16th, 2006, 02:44 PM
Mirabelle Mirabelle is offline
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Thank you for listening, Jay!

Keep up the good work, and know that your work is always appreciated!

Cheers!
Mirabelle
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  #4  
Old Mar 17th, 2006, 12:04 PM
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Jay Jay is offline
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The changes have been made. This should clear up any confusion when adding fans.

Jay
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  #5  
Old Mar 17th, 2006, 12:54 PM
Mirabelle Mirabelle is offline
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Thanks, again, Jay. I'll encourage my remaining friends to join, again.
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Cheers!
Mirabelle
http://www.talkrealitytv.com/superst...php?member=865
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